So, LookSee has been out for a month now and all seems to be going quite well. Too well one might say.
I simply not ready for the uptake that the App would have and obviously with popularity you start to get the support emails. Now I’ve worked in a support role pretty much all my life, that is my bread and butter working life. Obviously over the years moving up the food chain you come across differing challenges that you have to meet head on and this is one of them
From what I can gauge at the moment I’m getting about 2% of people asking for the odd support or general tip on how to connect [Insert your Operating System] to LookSee and I’m well chuffed. This is not your simple fart application or some ambiance App which plays whales sounds whilst your in a state of Zen, this is quite complex for the average user. I’ve tried to simply things in the manual, but I’ll be the first one to put my hand up and say it can be better.
So there will be a total re-write of the manual when I come back from holidays.
For now I’ve written up some Step by Step guides on how to connect to LookSee. These guides are more concise then the manual that is provided with the App so hopefully it’ll help you guys when trying to get LookSee working.
So please check out the new Help section;
Kushdie!
Kristof Kowalski | kristof@kowalski.ms
